Privacy Policy

Last Updated: 14 April 2025

Sonevisa ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Sonevisa.com (the "Site") and use our immigration assessment services (the "Service").

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By using our Site and Service, you consent to the data practices described in this policy.

1. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, date of birth, nationality, country of residence.
  • Assessment Information: Information you provide for the immigration assessment, such as details about your education, work experience, language proficiency, family members, financial status, and other relevant personal circumstances.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Site.
  • Usage Data: Information about how you use our Site and Service.
  • Payment Data: If you make a purchase, payment card details are processed by our third-party payment processors (e.g., Stripe) and are not stored by us.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To provide, operate, and maintain our Service, including processing your immigration assessments.
  • To process your payments.
  • To improve, personalize, and expand our Service.
  • To understand and analyze how you use our Service.
  • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes (where you have consented).
  • To send you emails.
  • To find and prevent fraud.
  • To comply with legal obligations.

3. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA) or the UK, our legal basis for collecting and using the personal information described above depends on the Personal Data we collect and the specific context in which we collect it. We will normally collect personal data from you only where we have your consent to do so, where we need the personal data to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Protection Rights (GDPR/UK GDPR)

If you are a resident of the UK or EEA, you have certain data protection rights:

  • The right to access, update or delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability.
  • The right to withdraw consent.

If you wish to exercise any of these rights, please contact us using the details below.

7. Disclosure of Your Information

We do not sell, trade, or rent your Personal Identification Information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

8. Cookies

Our Site may use "cookies" to enhance User experience. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Sonevisa
Email: support@sonevisa.com

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

This Privacy Policy was last reviewed by our legal team in April 2026. Sonevisa provides immigration information and expert assessments. Our service does not constitute legal or immigration advice. Please consult a qualified immigration professional for legal guidance specific to your circumstances.